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New Resident Information & Frequently Asked Questions

When Should I call 911?
  • 9-1-1 is for emergencies, potential emergencies, or when an emergency is imminent. You should also call 9-1-1 anytime you need police, fire, or an ambulance to respond. If in doubt as to whether or not this is an emergency and you want Police, Fire or an Ambulance to respond then you should Dial 9-1-1.

    • Is there a danger to life or property?

    • Is the caller or someone else the victim of a crime?

    • Do you have a police emergency? Do you need police to respond?

    • Does the caller or someone else have a medical emergency?

    • Does the caller need the fire department?

When are Water Bills sent out?
  • Water is billed quarterly. Effective 04/01/08 water rates are $3.90 per 100 cubic feet. Water bills also include a charge for sanitary sewer use. That charge, based on water usage, is currently $1.25 per 100 cubic feet of water used. Rate adjustments, when required; usually go into effect on May 1st. If your payment is late there is a10% late fee applied to the bill

What about pets in Northfield?
  • Residents who own a dog(s) or cat(s) are required to register their pets for a one-time fee of $25.00. Once a pet has been registered with the Village, residents are NOT required to renew this registration. The cost of replacing a lost tag is $20.00. The Village also requires registration for residents who own and keep a horse(s) on their property.

When is waste and recycling pickup?
  • Basic single-family refuse and recycling service includes once a week at the curb pickup on Thursdays. Containers should be placed at the curb for pick up no earlier than 5:00pm the day prior to pick up but no later than 7:00am the day of collection. Remove containers no later than 8:00am the day after collection. Holiday waste collections will be made with a one-day delay following a holiday that occurs during the week or on a Sunday.

How do I dispose of yard waste?
  • Any tree removal in a front or side yard setback requires a tree permit. Call 847-784-3555

  • Yard Waste is an optional service that must be contracted by the season with Waste Management. It is collected weekly on Mondays from April through mid December. Contact Waste Management to schedule this service.

How Do I Register to Vote?

  • Residents may register to vote at the Northfield Village Hall, 361 Happ Road, Monday through Friday, 8:00am to 4:30pm except during closed periods prior to an election. The person registering must be a U.S. citizen, 18 years of age or older before the next election and provide two forms of identification (one must have current address). Residents may also obtain a “mail-in” registration form at the Village Hall or register in person at the offices of the Secretary of State, the Northfield Township Office, at 3801 W. Lake St., Glenview; the New Trier Township Office at 739 Elm St., Winnetka or the Cook County Clerk’s Office in Skokie, 5600 W. Old Orchard Road, Room 149 847-470-7233 or Chicago, 69 W. Washington, Suite 500 312-603-0906. For more information visit Cook County's Voter Info Net, www.voterinfonet.com.

Utility Information
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