If you are using the system for the first time, enter your 12-digit account number and last name on the bill to create an account. You will then be asked to complete a brief registration and then you will be able to manage your account online.
Water Rate Adjustment Effective May 1, 2022, Northfield’s water rate was adjusted by 5% to allow for the investment in system improvements to replace aging infrastructure, reduce emergency repair costs, and ensure continued safe and reliable services.
New Water Service Click here to establish a new water/sewer account.
End Water Service If you are moving and need a final water reading, call (847) 446-9200.
Water Bill Assistance The State of Illinois’s LIHWAP program offers assistance to help households that are facing the threat of imminent disconnection, have already been disconnected, or have past due water balances over $250. Learn more here.